The ATO has released details of its operations overview of 2012-13. It contains information on its role, its people, and its resources, as well as revealing its budget of $661.7m (as at 28 May 2012). The document also sets out the ATO’s strategic direction for 2012-13 including:
- increasing electronic interactions and automated transactions;
- meeting service standards for tax time 2012;
- managing tax and superannuation debt by dealing with cases based on individual circumstances and behaviour;
- increasing dispute resolution by improving taxpayer contact channels;
- supporting viable businesses and taxpayers; and
- progressing the ABR, AUSkey and Standard Business Reporting operating solutions
[LTN 126, 3/7]