IGTO’s survey results on ATO communication of taxpayers’ rights – 60% unaware of ‘ATO Complaints’
The Inspector-General of Taxation and Taxation Ombudsman (IGTO) has released its survey results into the effectiveness of the ATO’s communication of taxpayers’ rights to complain, review and appeal decisions or actions. The survey was conducted between August and September 2020 with participation from taxpayers and tax professionals. Key take-aways include: the majority respondents confirmed that the ATO regularly communicates taxpayer’s right…

