ATO use of external debt collection agencies: ANAO report [92]
The Australian National Audit Office (ANAO) has released its Performance Audit Report No 54 2011-12 on the effectiveness of the ATO’s administration of external debt collection arrangements. The ANAO reported that during the period of outsourced arrangements (from October 2007 to December 2011), the ATO referred 1.8m debt cases worth around $7bn to external collection…